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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Microsoft Windows 11

HI, Ive recently purchased a new HP all in one 2823e.  I am not sure how to add pages when scanning a document.  Can anyone assist me.  When my old HP printer all I had to do was selected the add (or +) option and I could add pages, however I can see/find this option on my new HP All in One.  Any assistance is greatly appreciated.  Regards Caroline

 

1 REPLY 1
HP Recommended

@Caroline009 

 

Welcome to the HP Community --

 

There appears to be at least one, and possibly a couple of options for using HP Scan --

From the outside looking in, I cannot discern which version type of HP Scan is included in the "full solution" software.

Regardless of whether the HP Scan is in the new format or the original, both have the ability to help you scan documents.

 

In addition, for this printer and your OS / version, (you can) optionally install the Universal Scan Software / Driver.

This version of "HP Scan" is a little different from the original HP Scan software and includes some nice features.

 

HP Smart - Windows - application provides an "Add Page" feature, too.

 

Remember - this printer lacks an Automatic Document Feeder -- documents must be placed on the flatbed, one sheet at a time, one side at a time.  Not ideal, but the place, scan, flip, scan, remove and repeat method generally works.

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

Example - HP Smart - Windows - Scan - Preset = Document

HP_Smart_Win_Scan_Document_Save_5HP_Smart_Win_Scan_Document_Save_5

 

===================================================

Full Feature Software / Full Driver printer software

 

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / (then) Install <<<

HP DeskJet 2800 series EasyStart Printer Setup Software - Offline Use Only 

 

If asked, opt for the Full Driver to be installed.

 

After the software is installed, Restart the computer and sign in. 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

The installation of the full driver generally adds at least one, possibly two shortcuts to the Desktop.

 

 

 Note Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options.

 

Example - Windows - Full Feature Software - Installed

Programs_and_Features_Printer_Desktop_Icons_11Programs_and_Features_Printer_Desktop_Icons_11

 

Example - Original format - HP Scan - part of the full driver - Main Menu - More > Destination.

9025_HP_Scan_Menu_PDF_More_Destination_99025_HP_Scan_Menu_PDF_More_Destination_9

 

 

====================================

 

Next...

Optional

 

HP Universal Scan Software

 

Model and Operating System version Dependent >>

HPUSS adds OCR libraries to installed HP Scan software.

 

HPUSS installs a new, full featured, (and separate) HP Scan software shortcut to the Desktop. Note:

 

Where supported, HPUSS can be installed as standalone or installed after the full feature / full solution printer software.

 

Open  HP Universal Scan Full Feature Software 

If needful, select a different OS > Open all >

Find / Download / Save / Install HP Universal Scan – Full Feature Software and Driver Webpack 

After the software is installed, Restart the computer and sign in. 

 

DragonFur_0-1710191215026.png

 

General Example - HP Universal Scan - Menu - JPEG

HP_Universal_Scan_Menu_JPEG_Page-Size_2HP_Universal_Scan_Menu_JPEG_Page-Size_2

 

 

 

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

HP DeskJet 2823e All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

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