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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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JMichaels19

HP Recommended
Envy 5534
macOS 10.15 Catalina

My printer has enough ink, and it's online and suddenly, it's not printing anymore. I'm not sure why. All it prints is the freaking status report. And of course, my warranty expired so I can't contact an HP agent. What do I do??

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@JesseM19, Welcome to HP Support Community!

 

To be able to assist you better, I'd like to know the following-

  • Are you able to make photocopies on the printer?
  • How is the printer connected to the computer?
  • Is there any error message on the printer or the computer?
  • Is there any antivirus/security software installed on the computer?

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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