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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎05-06-2023 04:02 AM

HP Recommended

Printer Model is HP LaserJet MFP M72625dn. Configured in Address Book for 'Scan to Server' and entered details is 'Edit SMB' section. Tested successfully in the page. But when I actually scan a document it shows "Scan is Cancelled" after sometime. On top of printer screen it shows "Jobs cannot be accepted due to unspecified reason". Any help is appreciated. Thanks all in advance.Printer 02.jpeg

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