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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP LaserJet Pro MFP M426fdw
Microsoft Windows 10 (64-bit)

Same as "The automatic document feed for my scanner on my HP LaserJet Pro MFP M428fdw scews pages" 0f 03/03/25 @ 1849.

 

This machine is newer, so no worn out rollers;

The paper path I can see is clear;

Used lint free cloth with Isopropyl Alcohol;

Paper guides are in order;

No bent or warped tray (again newer);

Not a multi-page issue, same with single sheet;

Firmware or software, again newer.  I doubt this is where the cause would be created. Yet, I will still review these items.

 

R

1 REPLY 1
HP Recommended

In my experience, just the way it is with the low cost ADF units HP uses on this series. If you want a straight scan, put the original on the flat glass. Some software does support automatic deskew so that is something to look into.

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