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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-10-2018 02:16 PM

HP Recommended
Product: HP LaserJet Pro MFP M426-M427 series
Operating System: Microsoft Windows 10 (64-bit)

Using the printer drivers and HP Scan utility downloaded and installed Jan 2018 I am unable to select duplex scanning.  I have a double sided doc in the ADF and scanning to PDF only captures every second page.

 

Note: double-sided copying via the ADF in one pass works flawlessly

1 person had the same question
1 REPLY 1

‎01-13-2018 01:15 PM

HP Recommended

Problem solved!  Download and install HP Scan Extended.  Available here:

ftp://ftp.hp.com/pub/scanners/HPScanExt/

 

I learned about it from this forum thread:

https://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/how-to-duplex-scan-with-m426fdw/m-p/617204...

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