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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-13-2021 11:09 AM

HP Recommended
Product: LaserJet Pro M148fdw
Operating System: Microsoft Windows 7 (32-bit)

We received a new LaserJet Pro M148fdw a couple of weeks ago. When sending faxes, it gets the sending page 1, and then restarts. If I check the Fax Activity Log, it says Power Fail. We can receive faxes just fine. Ist just sending them that restarts the printer. 

 

I have done the reset to factory defaults and upgraded the firmware to the version with the date code 20201023. It's extremely frustrating to need to send multiple faxes daily and not be able to with this new machine. Its plugged into the same location that our old machine was, if I put that machine back it works just fine. 

Category:
3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-13-2021 11:21 AM

HP Recommended

Hi,

From the printer front panel, please change the Fax Resolution setting to Standard, ensue that Error Correction is On and the Fax Speed is set to Slow (V29).

 

You may find the exact steps to access all the settings above on page 190 of its Manual:

http://h10032.www1.hp.com/ctg/Manual/c06165778

 

May you see any difference once making these changes?



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 people found this reply helpful
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1 REPLY 1

‎01-13-2021 11:21 AM

HP Recommended

Hi,

From the printer front panel, please change the Fax Resolution setting to Standard, ensue that Error Correction is On and the Fax Speed is set to Slow (V29).

 

You may find the exact steps to access all the settings above on page 190 of its Manual:

http://h10032.www1.hp.com/ctg/Manual/c06165778

 

May you see any difference once making these changes?



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
2 people found this reply helpful
Was this reply helpful? Yes No
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