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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Laserjet M277dw scan and copy outputs clipped

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02-02-2019 10:45 AM
Scanning area for scans and copies is shifted approximately 2cms to the left, resulting in clipping from the bottom and “extra” being added to the top of the resulting scan/copy. The problem occurs for all paper settings (A4, Letter, Legal).
I’m am scanning to a usb drive.
02-03-2019 04:27 PM
Thank you for being a part of HP Forums,
It’ll be an honor to guide you through the steps needed to identify your concern and/or address your query.
To fix the copy issue,
Open the copy settings on the printer front panel and check the settings.
If issue persists, press Restore Defaults, under copy settings and try copy again.
Also update the printer firmware: Click here
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Roopa-S
I am an HP Employee