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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-21-2024 06:23 AM

HP Recommended

Hi

 

After scanning a document via the HP smart app, I want to share it but can't see my Outlook contact email list.

On one of my computers, I have this linked and the correct email contacts are on the screen when I press share scan but on the other PC, I can't see my Outlook contacts.

Category:
1 REPLY 1

‎02-21-2024 10:08 AM

HP Recommended

@Phoebe25 

 

As far as I know, the full support for the "new" Outlook app and HP Smart Share is not yet working as expected.

 

No, I don't know why it's not working now though I suspect it has something to do with the old "Windows Mail" not yet having been officially retired.  Hopefully, HP will provide a working solution by the time Windows Mail is "gone".  ?

 

There is a messy workaround you can try -- Offered FYI.

 

Create a Shortcut in HP Smart to email the content to one or more recipient.

After the content is scanned and ready to be sent, invoke the Shortcut you've created for the purpose.

 

HP_Smart_Shortcuts_Create-Edit-Execute_1HP_Smart_Shortcuts_Create-Edit-Execute_1

 

 

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