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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Office Jet 5740
Microsoft Windows 10 (64-bit)

Hi,

I can't access my printer anymore through the webpage to edit the settings of the Embedded Web Server. In fact : i don't remember the "admin" password. How can we reset it ?

 

best regards,

Stephane.

1 REPLY 1
HP Recommended

@stfr1

 

Welcome to the HP support community.

 

Restore network settings

  1. Tap Setup > Printer Maintenance > Restore > Restore Factory Defaults > Restore.
  2. The dialog box warns: All configured settings in the printer will be deleted and the original factory settings will be restored.

Then turn on the web services 

Here are the steps:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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