MAC Ventura will not work with my HP Scanner.

[XTman]

I upgraded my MAC Mini to OS 13 Ventura. Using the MAC's own Printers/Scanners app the print function works fine. When I open the scanner on the HP Deskjet 2620 everything sets up as expected, but when actually scanning no scanned image is sent back to the MAC. Everything is blank, and nothing appears in Recents. It is as if there is no return link for the scanned image from the Deskjet back to the MAC. the printer/scaner is connected to the MAC wirelessly.

[Nal_NR · Accepted solution]

Hi @XTman,

Welcome to the HP Support Community. 

I'd like to help!

Update the Mac OS. Click here

Uninstall and reinstall the HP Smart app.

Update printer firmware: Click here

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[XTman]

Thank you for your helpful message< I now have the printer working satisfactorily as a scanner ice the MAC OS Ventura.

For the life of me I cannot see a thumbs=up/kudos sign on your message.