MFP 3301 cdw Print Fax Confirmation page required

[lztmassage]

Unfortunately in HP's infinite wisdom, they seem to have come to the conclusion that printing the fax confirmation page by default is taking too much paper.  I need to have a fax confirmation page for my records so that I can quickly reference whether or not that fax has been sent.  I send way to many faxes to cross reference a fax report from days, weeks, or months ago to see whether it went through when I talk with agents at insurance companies or attorneys.  Please someone help me get the confirmation page to print automatically.  

I don't have time to manually go find the confirmation page every time I send a fax so it needs to be automatic after the fax has been successful or not.

[Garp_senchau]

@lztmassage, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

To set up your HP Color LaserJet Pro MFP 3301cdw to print a confirmation page automatically, you generally need to access the printer settings through the Embedded Web Server (EWS) or the printer's control panel if it supports those options. Here's a step-by-step guide:

Using the Printer's Control Panel

Access the Menu:

• Press the Menu or Setup button on the printer's control panel.

Navigate to Reports:

• Use the navigation buttons to scroll to the "Reports" or "Print Reports" section and select it.

Select the Configuration Page Option:

• Look for an option labeled "Config Page" or "Configuration Page."
• Select this option to print the configuration page.

Enable Automatic Printing of the Configuration Page:

• This is generally an information printout. If you're looking specifically for a confirmation page that prints automatically after specific actions (like sending a fax or completing a print job), look for options related to "Fax Reports" or "Job Completion Reports" within the settings.

Using the Embedded Web Server (EWS)

Access the Printer’s IP Address:

• Enter the printer’s IP address into a web browser. This will open the EWS.

Log in as Administrator (if prompted):

• Use the correct admin credentials. Default setups might require you to enter a default admin password; check your printer documentation for specifics.

Navigate to Reporting/Jobs Settings:

• Look for a section within EWS for "Reports," "Configuration," or "Job Log."
• Here you can usually find options to configure the automatic printing of confirmation pages.

Set Up Automatic Confirmation Pages:

• Follow the on-screen instructions to set the printer to automatically print a confirmation page. This might be under sections like "Fax Settings," "Print," or "Device Reports."

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Regards,

[lztmassage]

Thank you.

I seem to have figured out how to get a fax confirmation printed.  thanks for the detailed information.

[Garp_senchau]

Thanks for letting us help you out! If you're all set, please mark this post as 'Accepted Solution' so I can do a virtual happy dance! 

If you need anything else, I'm all ears (or rather, all text). Just let me know! 

You're awesome, and I'm honored to have been your go-to guide today! 

Stay fantastic, and have an amazing day ahead! 

Regards, 

[lztmassage]

Thank you for your response.  I appreciate it, but it didn't matter, because this printer is a piece of garbage.

I wound up returning this printer because HP didn't apparently spend enough time testing this one before they shipped it.  I had multiple paper feeding issues with it.  First the multipage scanner folded over my pages when I was faxing.  Next the tray1 tray would only load up 1 page then cause an error for the next, as it would put a crease in the next pages and not load them.   I thought, "Oh, maybe there is a flaw with the manufacturing of my 1st printer so I went and tried another of the same model, to no avail.  It also had the exact same issues.

HP needs to recall this model and spend a little more time testing, shipping crap like this is not the way to make a good name for yourself.

[Garp_senchau]

Hey @lztmassage,

Thank you for your response and for providing detailed feedback. I truly appreciate you taking the time to share your experience with us, and I’m sorry to hear about the issues you encountered with the printer.

Your feedback is invaluable, and I’ll make sure to pass it along to the relevant team for review. We strive for quality in all our products, and it’s clear we fell short in this case. We understand your frustration and regret that your experience didn’t reflect the standard we aim to uphold.

If there’s anything else I can assist with or if you'd like further support, please don’t hesitate to reach out.

Regards,