MFP M375 scan to eMail issue

[rauti]

@HP support / all

does the MFP M375 support TLS1.2 ?  How can I enable it?

since my eMail provider has disabled tls1.0 / tls1.1 support, I am no longer able to use the "scan to email" function.

any other ideas or workarounds to further use "scan to email"

[Dragon-Fur]

@rauti 

Welcome to the HP User Community.

I've not run across whether the tls1.2 is supported - I might have missed it.

What else?

If the issue is related to G-Mail - that is, you are using a G-Mail address in your scan to email profile,

take a look at the following information.

Scan to Email – Two-Step Verification and Application Password

Notice from Google

Less secure apps & your Google Account

This video will quickly show you how to set up scan to email with an HP printer with gmail AND keep the 2-Step verification security feature. App Passwords

Set up Scan to Email HP Printer with 2 Step Verification on gmail and Google

Steps

Log into your Google Account

Open your Google Security Webpage

Next, if not done, Switch ON 2-step verification

Turn on 2-Step Verification

Next, Complete the steps to open your mail security settings

Sign in with App Passwords

and

Create / Select app and (then) create your app password

• At the bottom, choose Select app and choose the app you using > Select device and choose the device you’re using > Generate.
• Follow the instructions to enter the App Password. The App Password is the 16-character code in the yellow bar on your device.
• Tap Done.

Tip: Most of the time, you’ll only have to enter an App Password once per app or device, so don’t worry about memorizing it.

Assign / set that new App Password in your Scan to Email profile as the password.

Save and Test

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HP LaserJet Pro 300 color MFP M375 

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[Repairatrooper]

Who is your email provider? If you are using **bleep** then the changes enacted at the end of may would affect you and you need to update your account and the settings on your printer. There is a Knowledge base article on that here https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/How-to-configure-your-HP-device-to-use-Scan-to...