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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP MFP M527
Other

I need to know how to set up our Hp fax MFP M527 to printout an image confirmation sent page.

 

I want to get the report image confirmation, which shows the image of the 1st page of fax sent

 

If possible, a step by step instruction or any other quic way possible.

 

thank you in advance,

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

To include the first page of each fax on the fax call report
Use the following steps to include the first page of each fax on the fax call report:
1 Press menu/enter.
2 Use the < or > button to select Reports and press menu/enter.
3 Use the < or > button to select Fax Call Report and press menu/enter.
4 Use the < or > button to select Include First Page and press menu/enter.
5 Use the < or > button to select On or Off and press menu/enter to confirm your selection.

 

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

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View solution in original post

3 REPLIES 3
HP Recommended

Hi,

 

To include the first page of each fax on the fax call report
Use the following steps to include the first page of each fax on the fax call report:
1 Press menu/enter.
2 Use the < or > button to select Reports and press menu/enter.
3 Use the < or > button to select Fax Call Report and press menu/enter.
4 Use the < or > button to select Include First Page and press menu/enter.
5 Use the < or > button to select On or Off and press menu/enter to confirm your selection.

 

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Thumbs Up icon in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution
HP Recommended

Re: HP LaserJet Managed Flow MFP M527m
I only have a touch screen monitor. I have a pull out keyboard, but the enter button and the < > buttons do not serve the same function as described.
I scrolled to the Reports>Fax Call Report, but this only prints the confirmation of the last fax sent. It's not to save a Fax Call Report Setting.

Can you please provide instructions for my particular device?

HP Recommended

You need to go to the fax send settings and turn on notifications and click include thumbnail.

On control panel: administration>fax >fax send settings

If you have Future smart 4 installed it is a little different.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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