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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎11-01-2023 10:22 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M283fdw
Operating System: macOS 11.0 Big Sur

Loaded the latest update for HP Smart 16.6.1. Now when I try to scan under the tile "Printer Scan" I get an error message stating this printer does not support this feature.

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1 ACCEPTED SOLUTION

Accepted Solutions

‎11-04-2023 06:30 AM

HP Recommended

That was it, if I go wake the printer up then HP Scan works again. 

Hopefully they fix that bug when they create the next group of bugs, I mean update….

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2 REPLIES 2

‎11-01-2023 10:24 AM

HP Recommended

Apple Image Capture works fine, just HP Smart stopped working properly (again).

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‎11-04-2023 06:30 AM

HP Recommended

That was it, if I go wake the printer up then HP Scan works again. 

Hopefully they fix that bug when they create the next group of bugs, I mean update….

Was this reply helpful? Yes No
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