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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎08-19-2021 07:36 AM

HP Recommended
Product: LaserJetPro MFP M177mf
Operating System: macOS 11.0 Big Sur

Hi,

I'm trying to get the scanning function from the LaserJetPro MFP M177mf working, to no avail. A new Mac mini with MacOS 11.5.2. Printing via AirPrint works OK.

HP Easy Start and HP Smart is installed. The scanner is not recognized. Neither via wifi, nor via ethernet. Any solutions or suggestions?

1 REPLY 1

‎08-19-2021 01:04 PM

HP Recommended

Hi,

Try following the Resolution section below, I believe this should help:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Having-problems-installing-older-HP-Printers-o...


Shlomi



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