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‎03-06-2018 01:38 PM

HP Recommended
Product: HP Color LaserJet MFP M477
Operating System: macOS 10.13 High Sierra

My MFP M477 is approx 1,5 years old. Today it stopped allowing for making copies using the document feeder. It complains about low memory. When checking in HP Utility (web-i/f) it says that available memory is 102 MB out of 256 MB. Which should be sufficient for a few pages to be copied.

 

Is the machinbe broken already after this short time? Quality is then really poor.. And no warranty anymore...

2 people had the same question
1 REPLY 1

‎03-28-2018 08:41 AM

HP Recommended

Hi,

 

Please follow the steps mentioned in the link below and see if this helps you

 

https://support.hp.com/us-en/product/hp-color-laserjet-pro-mfp-m477-series/7326560/document/c0505152...

 

thanks

Although I am an HP employee, I am speaking for myself and not for HP.

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