Mobile Fax Cost

[JRH311]

Does mobile fax cost anything?  When my partner originally set something up it mentioned something about a trial.  I haven't been able to find anything about that since.

[TEJ1602]

@JRH311, Welcome to HP Support Community!

If you're referring to sending faxes from HP Smart App, below are the details.

Generally, as I can see in the app, a trial is offered till 4/30/2020, so I can only assume that any prices will become available till this timeframe, as of now the service is offered with no fees as a trial.

And generally, as clearly listed by the terms of service, any prices information will be provided till the end of the trial period, any payment information will only be required then, with your confirmation for the price:

Prior tothe Free Fax Service Trial period expiring, You will be given an opportunity to enroll in a Service Plan and be asked to provide credit card information. HP will charge your credit card for Your Service Plan. You will receive notice of Your enrollment into a Service Plan at the email addressand/or telephone number listed in your Settings page in your FaxService Account. You can always go to Your Dashboardto change or cancel the Service Plan.

If You do not choose a Service Plan by the end of the Free Fax Service Trial period, Your Fax Service will terminate.

https://hpmobilefax-tos.s3.amazonaws.com/docs/SEND+Fax+Terms+EN.pdf

To set up a mobile fax, refer to the document Send Faxes with the HP Smart App for help.

I hope that answers your concern adequately. Let me know!

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Grosey]

I think the question was pretty clear:  How much does Mobile Fax cost? Could you please answer that question?

[TEJ1602]

@Grosey, Welcome to HP Support Community!

Generally, as I can see in the app, a trial is offered till 4/30/2020, so I can only assume that any prices will become available till this timeframe, as of now the service is offered with no fees as a trial.

Since we are still in the trial period, the cost of mobile faxing is nowhere spoken of. When it is officially out you'll be notified on the same.

I hope that answers your concern adequately. Let me know!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!