Mobile Fax error

[naomanasif]

I am using HP Smart app for print and mobile fax service. Now it's  been more than a month that every time I try to send a fax an occurs, saying  "it seems that an error has occurred before the sending process.  Please try to send your fax again"  could you please help me solving the issue. I am using it over an android phone and Pc as well. Both of them not working

[Dragon-Fur]

@naomanasif 

You might have run out of "trial period" time.

We see reports that Mobile Fax refuses service after the trial period has reached the two year mark.

HP Smart – Mobile Fax – Information, Sign-up, Terms of Service  

Android, Apple iOS, iPadOS, macOS, and Windows 10

 HP Smart - HP Mobile Fax

Not your home site?  Click the Flag to change to your region.

Please do read the questions and answers in the FAQ section:

• For example, FAQ > Section What does the Mobile Fax service cost? 
  • Please review the Terms of Service by clicking here
• Below section FAQ > More FAQs

“More FAQs” calls this document - READ

•  HP printers - Using Mobile Fax (HP Smart app)
  • Section “What are the Mobile Fax requirements?”
  • Section for “What if a 'Delivery Failed' or an 'SFAPI' error displays?”
• HP Mobile Fax - Error Codes Troubleshooting

Video Example

•  HP Deskjet Plus 4140 |4152 |4155 |4158 printer: Using the Mobile Fax

-- HP Mobile Fax – The Never-ending Trial –

HP Mobile Fax trial period might refuse to provide service after a two-year period. 

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