Multiple item scan on PC

[Bogleg]

I'm using an HP 7740 printer/scanner, running Windows 10. I wish to scan multiple items and have them individually recognised. At the moment, all I'm getting is a blue box on one item. Can you help, please? 

[Dragon-Fur · Accepted solution]

@Bogleg 

Welcome to the HP Community.

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@Bogleg wrote:

I'm using an HP 7740 printer/scanner, running Windows 10. I wish to scan multiple items and have them individually recognised. At the moment, all I'm getting is a blue box on one item. Can you help, please? 

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If you mean to scan several photos / images on the printer flatbed,

If you mean to extract images from an item placed on the printer flatbed,

The following answer is relevant:

If you have not done so > Install the Full Feature Software / Full Driver printer software

Place items on glass / flatbed

Separate items by about 1 inch on a side

Open HP Scan>

Select:  Save as JPEG > Set Page Size to Detect Photos

Open More > menu

Edit / Verify settings in each sub-menu

Click < Less to return to main menu

When ready, Scan

Preparation

If you have not done so,

In addition to the HP Smart application,

Install the Full Feature Software / full driver printer software for the printer.

HP Smart and other print software / applications benefit from having the full driver installed.

Printer Software Check

Notes

If the full driver printer software is installed, you will see the printer listed in Control Panel > icon view > Programs and Features.

The installation of the printer software adds two shortcut icons to the Desktop.

The Printer Assistant is named for the printer and provides access to Print , Scan , and Tools

HP Scan is named for itself and provides a direct call to the HP Scan software.

Programs_and_Features_Printer_Desktop_Icons_3

Printer software not installed?

Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software

For printers that support the option,

Use the Easy Start wrapper to install and configure the printer software.

• Home Page - HP Easy Start 
• Open Category Software and Drivers 
• Topic: Software-Utility 
• Download-and-Save  the current version of the Easy Start wrapper to install your print software 
• If using USB:  Disconnect the USB cable between the printer and computer before installing the software.

• Right-Click on the downloaded package and "Run as Administrator" to start the installation

• When asked, Select to install the “Full Driver” / “Full Feature Software”
• If using USB:  Connect the cable when instructed to do so (near the end of the installation process).
• After the software is installed, Restart the computer and log in.

Notes >> Easy Start... The Journey

1. Full Administrator Rights are required to complete the HP Software installation.
2. About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).
3. You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
4. If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription.  Instant Ink subscription is NOT mandatory.
5. Full driver includes print and scan functions supported by your printer and provides the printer features on which other applications / software might depend.

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Example - HP Scan - Save as JPEG - Detect Photos

9025_HP_Scan_menu_JPEG_More_Image_All_3

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 7740 Wide Format All-in-One Printer series 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

[Bogleg]

Thank you. All good now. Maybe I should have sent off for the disc.

[Dragon-Fur]

@Bogleg 

You are welcome.

If the disc to which you refer is the software for the printer -- No disc.

You can download the available software / firmware:.

Open Category  Software and drivers for HP OfficeJet Pro 7740 Wide Format All-in-One Printer series 

The Easy Start Software wrapper and the installation web-pack (Full Feature Software)  is available in sub-category Software-Utility

In some cases,

If you don't wish to use the Easy Start wrapper,

You can download, save the main package located in

HP OfficeJet Pro 7740 Wide Format All-in-One Print and Scan Driver and Accessories 

For some printers,

Download, save, installation of the main installation package still works without using the wrapper.

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question / Concern Answered, Click "Accept as Solution"