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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Office Jet Pro 8610
macOS 10.12 Sierra

All the settings in the Mac scan folder and the HP Office Jet Pro software are set to scan to desktop but it always scans to the pictures folders.  I am initiating the scan from the computer. Does anyone have a solution.  Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi! @Garantos, Thanks for stopping by the HP Support Forums!
 
I understand you have issues changing the scan to folder from your MAC PC.
 
Don't worry I'd like to help you out.
 
Did you make any changes to your printer?

 

As you mentioned you have issues changing the scan to folder from your MAC PC.

 

In the menu bar, click the Apple icon ().
Click System Preferences.
Click Print & Fax or Print & Scan.
Click the name of your printer, and then click Open Print Queue.
Click Printer Setup or Settings, click Utility and then click Open Printer Utility.
Under Scan Settings, click Scan to Computer.
Select the Scan Tasks tab, select the task you want to modify, and then click Edit.
In the Move Finder Items section, select the required target folder, and then click OK.
   NOTE:
You can also click Other to select a custom folder destination.

 

Refer this article to know more information about scan to PC from your printer.

 

 

If the solution provided worked for you, please mark accepted solution for this post.
 
Hope this answers your query!
Have a great day ahead! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

                                                                                                                  

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

View solution in original post

2 REPLIES 2
HP Recommended

Hi! @Garantos, Thanks for stopping by the HP Support Forums!
 
I understand you have issues changing the scan to folder from your MAC PC.
 
Don't worry I'd like to help you out.
 
Did you make any changes to your printer?

 

As you mentioned you have issues changing the scan to folder from your MAC PC.

 

In the menu bar, click the Apple icon ().
Click System Preferences.
Click Print & Fax or Print & Scan.
Click the name of your printer, and then click Open Print Queue.
Click Printer Setup or Settings, click Utility and then click Open Printer Utility.
Under Scan Settings, click Scan to Computer.
Select the Scan Tasks tab, select the task you want to modify, and then click Edit.
In the Move Finder Items section, select the required target folder, and then click OK.
   NOTE:
You can also click Other to select a custom folder destination.

 

Refer this article to know more information about scan to PC from your printer.

 

 

If the solution provided worked for you, please mark accepted solution for this post.
 
Hope this answers your query!
Have a great day ahead! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

                                                                                                                  

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

HP Recommended

This worked perfectly.  Been trying to fix it for years.

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