My Deskjet 3835 tells me that No Computer Found when I scan

[GreyJen]

I have just installed my DeskJet printer. It seems to be all working well, but when I try to scan I get an error message - No Computer Found. The instructions are to open HP Utility. Under Scan Settings click Scan to Computer. I can't find the HP Utility! (I'm 74 - that might have something to do with it).

[Mans]

@GreyJen 

Hello,

To enable Scan to Computer, proceed as follows:

1. Turn the printer off, and then on.
2. Click Go in the top menu bar, then Go to Folder..., and then type /Applications/HP, and then click Go button. The HP folder opens.
3. Double-click HP Utility. The HP Utility application opens.

   NOTE:  If you cannot find HP Utility, try scanning with another app or method, such as HP Easy Scan or Scan to Email.

4. Click the All Settings tab, then click Scan to Computer, and then click the check box next to Enable Scan to Computer.
   
5. On the printer control panel, navigate to the scan menu or icon, and then select your computer name.
6. Start a scan job.

If HP Utility is not available, please install the printer with HP Easy Start.

Do not hesitate to contact us in case of need.

Best regards,