My Envy 5052 will not scan - my computer is set up but it will not come up in the list of computers

[Kahsheman]

I am trying to scan for the first time

HP softwar is set up in my laptop and I can air print fine

however when i try to scan my computer is not listed when I go to "Select a Computer"

[greenturtle]

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL feature printer software from HP for your operating system (if you have not done so):

The following resource will help you :

https://support.hp.com/sg-en/drivers

Key in your printer model, Operating System and download & install the FULL feature software.

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

How to Scan to Computer

Once you have installed the software:

1. Click on the printer Icon (on your desktop) and it will bring up the HP Printer Assistant.
2. Under the Scan menu, there is a “Manage Scan to Computer”, click on that.
3. Make sure that you “Enable” Scan to Computer. Also make sure the tab “Automatically start Scan to Computer when I log on to Windows” is checked if you want to make this feature permanent. (the following video will show you how)

Scan to Computer

Scan to Computer (New UI)

How to use "Scan to Computer" properly

Hope that helps.