My HP 8030 Cannot scan to pdf

[johnep44]

I scanned 15 pages on printer and it does not allow me to save as a PDF file. Only option was jpeg and it created a file for each page. I need to send these pages as one file if possible.

Any help is greatly appreciated.

[Dragon-Fur · Accepted solution]

@johnep44 

Welcome to the HP Community --

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Easy and quick (at least in Windows)

HP Smart Application - Windows / Mobile

Open HP Smart > Scan > Import the first Image / Photo file

When the file opens, Click "Full" > Apply to capture the entire image

Click +Add to add your next image file >

Find and Select the file > Import > "Full" > Apply to capture the entire image

Repeat ...

When done adding

Select the option to Save

Click on the File name to edit the name and make it easier to find / remember.

Make sure the File Type is selected as Basic PDF in the drop down menu

Leave the Compression as "None" or "Medium"

Click to Save

Next

Select a Folder destination

Click to Save the now combined file

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Other options...

Having scanned the pages as JPEG does leave you with a pile of image files.

One thing you could do is to open a blank Word document and Insert one photo file after another into the Word document.

(Remember not to use Copy / Paste as it can futz with the size and placement of the image files.)

Assuming the document is not larger than can be sent my your email and that the recipient can open and read a Word document, simply email the document to whomever you want to receive it.

If emailing the Word document won't be satisfactory for any reason,

After you have saved the document in Word format to protect the original file,

Export the document to PDF format and save as PDF.

Email the PDF file to your recipient(s).

Send yourself a CC copy to make sure you have a record of the task.

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If you wish to scan content at the printer - using the printer control panel, then it's best to install the Full Feature Software on the computer before scanning.   Doing so provides the foundation needed to support scan operations started at the printer.

Video -

 HP Officejet Pro 8025 | 8020 | 8035: Download and install full software solution (updated Feb2021)

The installation of the full driver adds at least two shortcuts to the Desktop:  

Printer Assistant 

HP Scan

>>> Open the Printer Assistant > tab Scan > Manage Scan to Computer > Enable

Example - Windows - Full Feature Software - Installed in Programs and Features

Programs_and_Features_Printer_Desktop_Icons_11

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If you are using Webscan via your Browser, you need not install any extra software installed on the computer -- it is necessary to enable Webscan at first use and then adjust the Webscan defaults as needed for the current job.   For example, if you want to scan a document, select the PDF option.

Webscan – located in the Embedded Web Server (EWS) – No additional software

This option requires a network connection and EWS

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section How do I manually assign an IP address to my printer?  Items 1-2

NOTE: Webscan feature is not available on Laser printers

If the printer is on the network,

If the EWS feature is available on your printer,

First Time Use Only: Enable Webscan

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan

Click Apply to save any changes

Use Webscan

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Scan > Webscan 

Set up Webscan the way you want it - for example, set the Source to ADF

Click Start Scan to scan your document / image using Webscan

After the scan is complete, Save the scan to your computer.

EWS_9025_Webscan_4

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Install the printer software and then use HP Scan to scan the pages into a single file.

Reminder:  This printer scans single sided -- installing the printer software and using HP Scan provides a means to stack the document in the ADF > Scan > flip and reload ADF > Scan the second side and auto-reorder the pages.

 HP Officejet Pro 8025 | 8025e | 8020 | 8035 Printer: Scan 2-sided document using HP Scan

Example - HP Scan - Menu Options > More > Destination

9025_HP_Scan_Menu_PDF_More_Destination_8

=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

Software and Drivers for HP OfficeJet Pro 8034e All-in-One Printer  

User Guide – OfficeJet Pro 8030e Series

Technology Tips Video Gallery from our HP Expert greenturtle

 Technology Tips YouTube Video Help for Printers

and

 Technology Tips Officejet Pro 8030

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HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

HP OfficeJet Pro 8034e All-in-One Printer  

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People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

[johnep44]

Thanks Dragon-Fur for the wealth of information. I used Smart Scan to rescan the documents to PDF and all worked well. Initially, I used a different HP program which did not allow PDF or multiple page documents. My bad.

Thanks again.

John

[Dragon-Fur]

@johnep44 

You are welcome!

Add this to the "good to know" column.

Smiling.

Happy Scanning.

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"