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- My HP OfficeJet 3830 will not scan while running Windows 11

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12-20-2023
10:10 PM
- last edited on
12-21-2023
09:57 AM
by
PalenoRafael
Product: HP OfficeJet 3830 All-in-One Printer
Operating System: Microsoft Windows 11
HP Smart does not have the features that the old control panel had. The old control panel will not scan utilizing Window-11. The scan feature DOES work from my HP Laptop utilizing Windows 10, however.
I was told by HP Customer Service to buy a new printer/scanner. [edit]
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