My HP Officejet Pro 8610 say missing or Failed Printhead

[sweetmary]

I change the ink from the printer and cover all the compartment then trying to print then somthing says on the screen saying Missing or Failed Printhead.  For this reason my printer is not printing anything. Can someone help me please

[Riddle_Decipher]

@sweetmary

Thank you for joining HP Forums. 

I'll be glad to help you 🙂 

As I understand your HP Officejet Pro 8610 has the error - "missing or Failed Printhead",

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Have you reset the printer?

Or reseated the print head?

While you respond to that, here's what you need to do:

Solution one: Reset the printer

Follow these steps to reset the printing mechanism.

1. Turn the printer on, if it is not already on.

2. Wait until the printer is idle and silent before you continue.

3. With the printer turned on, disconnect the power cord from the rear of the printer.

4. Unplug the power cord from the wall outlet.

5. Wait at least 60 seconds.

6. Plug the power cord back into the wall outlet.

      NOTE:

   HP recommends connecting the printer power cord directly to the wall outlet.

7. Reconnect the power cord to the rear of the printer.

8. Turn on the printer, if it does not automatically turn on.

   The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

9. Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

• If these steps resolved the issue, you do not need to continue troubleshooting.

• If the issue persists, continue to the next solution.

Solution two: Reseat the printhead

Follow these steps to reseat the printhead.

   NOTE:

You do not need to remove the printhead from the carriage.

Step 1: Unseat the printhead

1. Slip your fingers into the slot on the left side of the printer, and then pull forward to open the cartridge access door. The carriage moves to the left side of the printer. Wait until the carriage is idle and silent before proceeding.

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

(By the end of this article all the issues should be resolved)

Let me know how that pans out

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,

followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge,

And Have a great day Ahead!

[Pam838688]

I received a missing, failed or installed incorrectly printhead message.  I followed the steps to reset and reseat the printhead following the HP Support instructions.  I looked up the part and it costs $120 which is expensive since the printer is not that old (more than one year but less than three).  Any other options that you can suggest.

[sabretooth04]

Try all these Google threads here.

https://www.google.com/search?q=missing+or+Failed+Printhead&ie=utf-8&oe=utf-8&client=firefox-b-1

Search for more if needed.  Good luck.