My HP9015e is stuck scanning in 2-sided mode even on 1-sided documents

[JohnK58]

I have an HP9015e that is stuck in 2-sided scanning mode from the document feeder, such that my resulting scan documents all have extra blank pages in them when trying to scan 1 sided documents.  I believe I recently changed to 2 sided mode manually myself, but can't for the life of me find the way to get back to 1-sided.

Can someone suggest how to accomplish this from the touch control panel on the front of the printer?  (Not looking for a software solution that requires HP Smart on PC.)  The printer control panel does not seem to present me with a combo box to set "1-sided to 1-sided" when scanning, even under the "gear" configuration menu after specifying scanning destination.

Thanks! 

[Raj2111]

Hi @JohnK58 

Welcome to the HP Support Community!

I understand that you want to change the scanning settings , I am glad to assist you
 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile.
 

Please perform these steps and Feel free to reply to your public post for any further assistance.

Thank you for being a Valuable Member of our HP Family.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

-Regards.