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‎01-08-2019 12:02 PM

HP Recommended
Product: HP Officejet 4630
Operating System: Mac OS X 10.10 Yosemite

Error message on screen OXC4EB827F. Power button is flashing, and wireless light will not turn on. Is this fata?

7 people had the same question
1 REPLY 1

‎01-09-2019 02:45 PM

HP Recommended

@David651

Thank you for joining HP Forums.

It's a pleasure assisting you in finding answers to your technical queries.

 

To provide you with an accurate solution, I'll need a few more details:

Check if the carriage is moving freely?

Are you facing this issue after an update?

Any hardware changes made in the printer?

  • Check if there is any jam in the printer.
  • Remove the cartridge an put it back in.

Then, I suggest you do a Hard Reset

 

(1) Turn the printer on, if it is not already on.

(2) Wait until the printer is idle and silent before you continue.

(3) With the printer turned on, disconnect the power cord from the rear of the printer.

(4) Unplug the power cord from the wall outlet.

(5) Wait at least 60 seconds.

(6) Plug the power cord back into the wall outlet.

NOTE: HP recommends connecting the printer power cord directly to the wall outlet.

(7) Reconnect the power cord to the rear of the printer.

(8) Turn on the printer, if it does not automatically turn on.

 

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

 

If the carriage is stuck.

 

Please follow the steps shown in support documents or youtube to resolve the carriage jam issue on your printer.

 

https://support.hp.com/us-en/document/c03874971

 

Use the below YouTube links for your reference.

 

https://www.youtube.com/watch?v=gkLYZa_A0h0

 

https://www.youtube.com/watch?v=XY4O2Dn1VG4

 

Hope one of these methods help to resolve your issue.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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