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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Hp deskjet 3835
Microsoft Windows 7 (32-bit)

I will done the first scan then the second and then while scan that say the error occured  The jpeg image also scanned but do not save in to the folder  (hp does not find the folder you save) I have no photos but upload soon. 

1 REPLY 1
HP Recommended

@Bunu123

 

Good Day. A warm welcome to the HP community.

 

I reviewed the case regarding issues with the printer.

 

I will be delighted to assist you here. 

 

Follow this link and perform the steps in the given order.

 

Keep me posted. 🙂

Barachiel
I am an HP Employee

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