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    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

HP Support says it does not release app updates for my HP Laserjet 500 color m551, or HP Scanjet G4010, anymore.  

I saw two places in a Google Search called Wiki-Drivers and Printroop.com that said they had drivers, but am afraid they may introduce malware.  What are my options?  

1 REPLY 1
HP Recommended

HP UPD drive is listed as the supporting the printer under Windows 11

 

https://support.hp.com/ca-en/drivers/hp-laserjet-enterprise-500-color-printer-m551-series/4184772

 

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