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- HP Community
- Printers
- Scanning, Faxing, and Copying
- My printer doesn't recognize my MacBook

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03-17-2020 03:11 AM
Hi @Carlos1904
Welcome to the HP Support Community. I'd be happy to assist you with the connectivity issue.
To better assist you -
1.) How's the printer connected - wired or wireless?
2.) Are you getting any error message?
3.) Is there an anti-virus software installed on the Mac?
4.) What's the macOS version installed? To find this information, from the Apple menu in the corner of your screen, choose About This Mac. You'll see the macOS name, such as macOS Mojave, followed by its version number.
Let me know.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
Asmita
I am an HP Employee