My printer keeps storing faxes and there is no dial tone detected on the telephone line

[oldclinton]

Hi!

My HP Color LaserJet Pro MFP M277dw keeps storing faxes for some odd reason, and there's also no dial tone detected on the phone line. Can someone help?

[Kumar0307]

@oldclinton, Welcome to the HP Support Community!

The printer will store fax and auto-delete after the limit is reached. 

To delete stored faxes from memory,

1. From the Home screen, touch the Setup  button.

2. Touch the Service menu.

3. Touch the Fax Service menu.

4. Touch the Clear Saved Faxes button.

If there is no dial tone, check the connections.

Ensure the phone line is connected to the Line-1 port on the printer.

Run a fax test to make sure that the fax is set up correctly.

1. From the Home screen, touch the Setup button.

2. Scroll to and touch the Service menu.

3. Touch the Fax Service menu.

4. Touch the Run Fax Test option. The product prints a test report.

5. Review the report.

● If the report indicates the product passed the test, the product is ready to send and receive faxes.

● If the report indicates the product failed the test, review the report for more information about ƭxing the problem. The fax troubleshooting checklist has more information on resolving fax problems.

For more detailed info on fax, refer to page 65 of the user guide.

Hope this helps! Keep me posted. 

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