My printer says “no computer found”

[Codemyster]

How do I go to Scan Settings

[zoey7886]

@Codemyster, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Guide to Access Scan Settings! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Check Connection:

• Ensure that your printer is properly connected to your computer via a USB cable or is connected to the same network if it's a wireless printer.

HP Printer Software:

• Open the HP Printer software on your computer. This software usually comes bundled with your printer during installation.

Access Scan Settings:

• Once the software is open, navigate to the section labeled 'Scan' or 'Scanning.'
• If you see an option for 'Manage Scan to Computer,' click on it to check the settings.

Enable Scan to Computer:

• Ensure that 'Scan to Computer' is enabled. Sometimes, this feature can be disabled, which might cause connectivity issues.

Network Settings (if using a wireless connection):

• Verify that the printer is connected to the correct Wi-Fi network.
• You might need to check these settings on the printer's control panel under 'Network Settings' or 'Wireless Settings.'

Troubleshoot Software Issues:

• If there is no response or the software can't find your printer, consider reinstalling the HP Printer software to ensure all drivers and software components are up-to-date.   

Hope this helps! 

Take care, and have an amazing day!  

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Regards,