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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended

HP pro 8025e

1 REPLY 1
HP Recommended

@Ben2965 

 

Welcome to the HP Community --

 

First Reference

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

Next,

 

Scan to Email from the printer control panel is explained in this "how-to" video

HP Officejet Pro 8025 | 8020| 8035 : Setup & use Scan to Email from the control panel

 

Video - FYI - Remove an unwanted email address from Scan to Email on the printer control panel:

HP Officejet Pro 8025 | 8025e | 8020 | 8035 : How to Delete Email Address account from Scan to Email

 

=========================================

What else?

 

References

User Guide – OfficeJet Pro 8020e Series

Pages 40-41

 

 

HP Smart application can scan and "Share" content to Email.

The HP Smart app supports the "Share" to email option.

 

HP Smart Windows --

Before using "Share", add your sender's email address to the Microsoft / Windows Mail application.

 

Example - HP Smart - Windows > Scan > optionally Edit > Share (to Email)

HP_Smart_Win_Scan_Document_Share_4HP_Smart_Win_Scan_Document_Share_4

 

General Example - HP Smart - Mobile (iPadOS) > Scan

HP_Smart_Mobile_Scan_Edit_3HP_Smart_Mobile_Scan_Edit_3

 

 

================================

Printer - Windows - Full Feature Software

HP Scan

 

Install the Full Feature Software -

Full Driver printer software includes HP Scan

HP Scan supports Scan > Email as PDF / JPEG options using Outlook (installed on the computer).

 

References

 

Video

 HP Officejet Pro 8025 | 8020 | 8035: Download and install full software solution (updated Feb2021)

 

Reference - Windows

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / Install <<<

HP OfficeJet Pro 8020 All-in-One EasyStart Printer Setup Software – Offline Use Only 

 

General Example - HP Scan - Send as PDF

9025_HP_Scan_PDF_to_Email_69025_HP_Scan_PDF_to_Email_6

 

 

Product Home Page

HP OfficeJet Pro 8025e All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.