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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎04-29-2024 10:14 AM

HP Recommended
Product: HP DeskJet 2755e All-in-One Printer

Deskjet2700e all in one series scanner showingE5 rebooting several times didn’t help. It is a wireless 

Category:
1 REPLY 1

‎04-29-2024 12:24 PM

HP Recommended

@arkies 

 

Welcome to the HP Community --

 

Try here:

 HP DeskJet 2700, DeskJet 4100, DeskJet 4800 printers - Blinking lights and error codes

 

From the document:

An E5 or E6 error occurs when the scanner or printer is in an error state. Reset the printer.

 

  1. With the printer on, disconnect the power cord from the printer.

  2. Unplug the power cord from the power source.

  3. Wait 60 seconds.

  4. Reconnect the power cord to the printer, and then plug the power cord directly into a wall outlet.

     

     

    =--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

     

    References / Resources

     

    HP Printer Home Page - References and Resources

    Learn about your Printer - Solve Problems

    “Things that are your printer”

    When the website support page opens, Select (as available) a Category > Topic > Subtopic

    NOTE: Content depends on device type and Operating System

    Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

    Open 

     Product Home - Printers

     Enter the device type and model name of your HP product

    OR

     Select a saved product from HP Account Dashboard

    OR

    HP DeskJet 2755e All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

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