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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎03-22-2024 01:00 PM

HP Recommended
Product: HP OfficeJet Pro 8028e All-in-One Printer

I previously had downloaded and installed the Full Feature Software that included the Twain driver along with Twain Administrator. My  Readiris pdf 22 software needs this driver to access the scanner. Recently it has stopped working. The Twain Administrator cannot find the printer.

I have the HP Smart App version 152.1.1099.0 that I assume has somehow overridden the driver.  What do I need to do to get the TWAIN driver back in action. I noticed that the Full Feature Software is no longer available.

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