• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎08-20-2024 06:22 AM

HP Recommended
Product: HP Laserjet MFP M430
Operating System: Microsoft Windows 11

In the company I work for, we support multiple properties with many different printers, scanners, etc. Lately, with our new round of Windows 11 laptops I am finding that I cannot get the scanning software to work on our new HP MFP machines - regardless of which model the MFP is. - e.g., HP Laserjet MFP M430. I downloaded the full webpack and installed it, it found and installed the printer which works fine, but the twain drivers are NOT working. Could really use some help here!

1 person had the same question
2 REPLIES 2

‎08-21-2024 10:02 AM

HP Recommended

Hello @NOLAStormRyder , how are you ?

 

Complete the installation using HP Easy Start.

Maybe I can help with what you need

 

https://support.hp.com/br-pt/drivers/swdetails/hp-laserjet-enterprise-mfp-m430-series/29252393/swIte...

 

Regards

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
​
Was this reply helpful? Yes No

‎10-16-2024 03:03 PM

HP Recommended

Since the Windows Update October 5th, all of our HP Scanjet's stopped working.    TWAIN drivers are working 10% of the time now vs. 100%.  Currently having to use Naps2 software, as that's working versus the HP scanning software.  

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.