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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎08-20-2024 06:22 AM

HP Recommended
Product: HP Laserjet MFP M430
Operating System: Microsoft Windows 11

In the company I work for, we support multiple properties with many different printers, scanners, etc. Lately, with our new round of Windows 11 laptops I am finding that I cannot get the scanning software to work on our new HP MFP machines - regardless of which model the MFP is. - e.g., HP Laserjet MFP M430. I downloaded the full webpack and installed it, it found and installed the printer which works fine, but the twain drivers are NOT working. Could really use some help here!

1 person had the same question
2 REPLIES 2

‎08-21-2024 10:02 AM

HP Recommended

Hello @NOLAStormRyder , how are you ?

 

Complete the installation using HP Easy Start.

Maybe I can help with what you need

 

https://support.hp.com/br-pt/drivers/swdetails/hp-laserjet-enterprise-mfp-m430-series/29252393/swIte...

 

Regards

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‎10-16-2024 03:03 PM

HP Recommended

Since the Windows Update October 5th, all of our HP Scanjet's stopped working.    TWAIN drivers are working 10% of the time now vs. 100%.  Currently having to use Naps2 software, as that's working versus the HP scanning software.  

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