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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Scanjet 4500c
Microsoft Windows 10 (64-bit)

I need a driver for an HP Scanjet 4500c, operating under Windows 10.  HP reports that it does not have such a driver.

I recall seeing somewhere on the Web a year or two ago, instructions how to take another Windows 10 driver (for a different scanner) and modify it for this scanner.  But I did not need it at the time, and niow I cannot locate these instructions.

Can anyone help?

 

3 REPLIES 3
HP Recommended

Hi,

I afraid the scanner is not supported on Windows 10 and any other driver shouldn't work with your scanner as you describe, as clearly listed below:

https://support.hp.com/us-en/document/c04635838

 

You may try the 3rd party VueScan software which seems to support your scanner with no need of any drivers:

https://www.hamrick.com/vuescan/hp_scanjet_4500c.html#technical-information

 

Hope that may help,

Shlomi



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HP Recommended

Thanks.  I'll try it, but that solutions seems to be what they offer for all scanners.

HP Recommended

The VueScan is a nice idea for really good, older scnners.... But it in fact costs more than the purchase of a new, modern scanner.... Who would have thunk that Microsoft's move to Win10 would end up producing such masses of electro-garbage.

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