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I have an HP 9135e  office jet printer. I need to know how can I get a confirmation receipt for a fax that was previously sent.

1 REPLY 1
HP Recommended

Hi @Buckwheat1952,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

To obtain a hard copy of a confirmation receipt for a fax sent from your HP OfficeJet 9135e, follow these steps:

1. Check the Fax History

  • On the printer's control panel, navigate to the Fax menu.
  • Look for an option like Fax History or Sent Faxes to view the list of faxes sent.

2. Print Confirmation Receipts

  • If the confirmation receipts are stored in the history, select the specific fax entry and look for an option to print the confirmation receipt.

3. Check Settings for Future Faxes

  • To ensure future faxes generate confirmation receipts, go to the Fax Settings and enable the option for Confirmation Receipts if it's not already enabled.

4. Use the HP Smart App

  • If your printer is connected to the HP Smart app, you can check the fax history through the app and print receipts from there.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

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Sneha_01- HP support
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