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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-09-2024 12:58 PM

HP Recommended
Product: HP ENVY 6458e All-in-One Printer

I need to scan a two page document and I seem to be having trouble getting my printer/scanner to work. I keep getting an error message.

Category:
1 REPLY 1

‎02-09-2024 02:26 PM

HP Recommended
@Lisa5624 wrote:

... I keep getting an error message.

and what is this error message?
Which operating system?

 

Kind Regards
Andr-1611

I'm not an employee of HP, I'm as volunteer here.
        
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