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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended

After new HP app replaced HP Smart on IPhone where can I find location to scan document and send to an email on my phone?

1 REPLY 1
HP Recommended

@Camillevaca, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

I completely understand how adjusting to a new app can feel a bit confusing, especially when you’re just trying to scan and send an important document quickly. I’m here to help!

To scan a document on your iPhone using the new HP app and email it, just follow these simple steps:

 

Open the HP app on your iPhone.

Look for the Scan option right on the main screen—it might say "Printer Scan" or just "Scan."

Place your document face-down on your printer’s scanner glass.

Make sure your printer and your iPhone are connected to the same Wi-Fi.

Select your printer in the app if it’s not already selected.

Tap the Scan button to start.

Once the scan is done, you can preview it and make quick edits like cropping or rotating.

Tap Share or Send, then choose Email.

Enter the email address and send your document effortlessly.

 

Also, i suggest you refer to these guides:

Scan using the HP App | HP printers | HP Support

How to scan with an HP printer | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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