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HP Recommended
HP Pavilion
Microsoft Windows 10 (64-bit)

New HP Laserjet 135w stuck on setup.  Could not print nor scan. 

Wifi flashing 

USB setup not completing

1 REPLY 1
HP Recommended

@Yem1, Welcome to the HP Support Community! I’m here to help.

 

I understand the setup of the printer is incomplete. Let us try these steps to resolve this issue:

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

For assistance with first-time setup, click here

 

To know how to setup the printer using a USB cable, refer to - HP printer setup (USB cable)

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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