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HP Recommended
HP OfficeJet Pro 8720 All-in-One Printer

Have the 8720 all in one printer, but looking for a new one with a smaller footprint, max of 17" wide by 14" deep. However, looking for the same options my 8720 has, primarily being able to fax a Word document on my Windows 11, to a group of contacts from my address book (.contacts). Basically from my Word document, I can select the HP fax which brings up the .contacts list, where I am able to then select those I want to fax to, then it automatically faxes to each selected .contact in turn (like my 8720 does). Have a Canon with this footprint, but it only allows one at a time contact to fax to. Would have preferred to email HP directly, but companies today do not seem to want to provide the direct support they used to.

4 REPLIES 4
HP Recommended

@CoastalWorld 

 

Welcome to the HP Community --

The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

 

Do you want to complain that HP are not building the printer you want?

 

True -- it is harder to contact a company for the purpose of complaining than it is, for example, to purchase something the company makes.

 

OR

Are you hoping for a recommendation for a "tiny foot" printer that includes "large foot" printer features?

 

Just guessing...

In my opinion,

I doubt HP makes what you want -- at least not "now".

 

For example -- an incomplete list...

  • Printer mechanics, as long as printers use the current ink technology, are not likely to shrink significantly.
  • Tank printers store the ink outside the printer body -- this can reduce depth and height -- the ink is stored on the side, increasing the total width (right to left as you look at the front of the printer).
  • Paper -- currently -- must travel through the printer across  one or more rollers and at some point make contact with the ink -- either the cartridges or the ink where it is pumped inside the printer..
  • Supported paper must be stored in the printer in some fashion, else must be manually stacked each time the printer is used.  Manual stack - top feeding - printers are less sophisticated in ways other than just paper loading.
  • Fax component hardware takes up more real estate inside the printer.
  • Some of the nicer features require more room because the features involve additional hardware -- some things cannot be done with software alone.

 

It's not the same thing -- a poor analogy:

  • A tiny Smart Car will get you from Point A to Point B.
  • A Luxury Car will get you from Point A to Point B and provide reasons to enjoy the journey.

I admit I'm biased.

I am also not well versed in the latest "tiny printer" technology.

 

When will it change?

I don't know -- I would guess within five years we will see something actually new and different in the world or printing content on paper.  I could be wrong, of course.  I tend to be optimistic about tech.

 

Who wants to hear it - What do do?

 

Contact the HP Store -- look at what is available -

Compare the newest printers -- learn to recognize your options, check the features and the limitations.

Next contact the Store Customer Service department -

Ask for help, and -- if you still want to do so -- express your views.

 

=== --- === --- === --- === --- ===

 

HP Store – USA

 

 Store/HP.com USA Sales

 Not your HP store?  Scroll to the bottom of the store website and click the Flag to change regions.

 

HP Store Customer Service - Examples

 

 HP Store Customer Service - USA

 For example:  Self-Help Service, Account, Security and Privacy, Tracking, Change Order, Returns and Cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

 

Product Returns – USA

Includes Chat (where available) and phone number contact

 HP.com Returns - USA

 

OR

 HP Store - UK - Customer Service - Contact the Store

 

Under “I’m looking to buy…” > Select Home Products

Under “I would like to…” > Select Contact a product specialist before I buy

 

OR

 HP Store – Australia – Contact the Store - Customer Service

Select a subject type

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

Dragon-Fur

HP Recommended

Dragon-fur: I am just going by the measurements of my Canon printer that does everything that my HP printer did, except for the fact that it only allows single contact faxing, and not a group function that would be included in software that would not effect the size of the printer. For reference, it is a Canon 8620a printer.

HP Recommended

@CoastalWorld 

 

Well, that's the problem with responding the way I did.  

 

If the intent is to find a printer,

If Canon makes most of what what you want,

If you can't find an HP alternative at the HP Store,

If the size of the box is more important that what the box can do --

Easy -- get the Canon.

All the big printer manufacturers make a decent product.

 

I admit I look at things differently from most -- and this time I misjudged the intent and the audience.

 

No, I don't have a tiny foot print HP recommendation -- I tend to the larger HP OfficeJet Pro "top shelf" models, partly for the reasons you mention -- they do more than most other printers, and do it well.

 

Withdrawing gracefully.

 

Good Luck.

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

Dragon-Fur

HP Recommended

Dragon-Fur: That is the problem, the Canon doesn't do what I want, namely to group fax from my computer, as the HP does. The reason I am not using the HP, is due to the limited space I have for the printer, which the Canon fits nicely. I was just hoping I could find an HP printer that would fit the space, that does the group faxing I am looking for. Oh well.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.