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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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poppajoelio
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New hp officejet pro 9010: How do I enable webscan?

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HP Officejet Pro 9010
Microsoft Windows 10 (64-bit)

I just installed and setup my new hp officejet pro 9010, setup went smoothly.  However, when I tried to Scan to Web it says it's not setup in the settings, and that I need to talk to whoever set it up.  I don't recall being prompted in any way to turn this on or not, so seems like default is off.

 

How do I turn it back on?

 

Thanks,

Joel

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Dragon-Fur
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@poppajoelio 

 

Webscan – located in the Embedded Web Server (EWS) – No additional software

NOTE:  Webscan feature  is not available on Laser printers

If the printer is on the network,

If the EWS feature is available on your printer,

  • Open your favorite browser > type / enter Printer IP address into URL / Address bar
  • Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan
  • Click Apply to save any changes

Next

  • Tab Scan > Webscan 
  • Set up Webscan the way you want it - for example, set the Source to ADF
  • Click Start Scan to scan your document / image using Webscan
  • After the scan is complete, Save the scan to your computer.

 

Examples

EWS_9025_Settings_Security_Administrator_3EWS_9025_Settings_Security_Administrator_3EWS_9025_Webscan_1EWS_9025_Webscan_1

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 9010 All-in-One Printer series 

 

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Our Community is comprised of volunteers - people who own and use HP devices.

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Question Resolved / Answered, Click "Accept as Solution" .

 

 

Dragon-Fur

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ShlomiL
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Hi Joes,

Indeed, within the Settings tab select Security Settings and then select Administrator Settings, there enable Web scan and apply the changes.

 

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂
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delmis21
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I too have tried to enable Webscan however when I go to the Scan tab it tells me that Webscan is enabled.  I have attempted to go into the admin settings, but have had no success. 

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