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- HP Community
- Printers
- Scanning, Faxing, and Copying
- No Fax tab on HP Smart

Create an account on the HP Community to personalize your profile and ask a question
06-08-2020 03:08 PM - edited 06-08-2020 03:23 PM
Edits - Add Examples for HP Smart Homepage and Personalize Tiles
@rmiller53 wrote:I am trying to fax from my PC with HP Smart. There is no fax tab on my HP Smart. How can I fix this issue?
Essentially, you don't fix it; at this writing, HP Smart does not include regular Fax.
Options available on your printer available are either already displayed on your HP Smart Homepage or are listed in Personalize Tiles (and can be switched "ON" to show on the Homepage).
Examples
HP_Smart_W10_Start_Screen_1
HP_Smart_W10_Personalize_Tiles_1
The only "fax" option available with HP Smart, where it is available, is the mobile fax subscription service.
Reminder: Mobile Fax is NOT regular fax that comes free on printers that natively support the Fax function.
Mobile Fax - HP Smart - Send Faxes with the HP Smart App
The User Guide for this printer does not include a Fax chapter
This simple printer does not include a built-in Fax function: Datasheet
References
HP Smart for Windows
HP Smart is an application available from the Windows Store.
Learn how to use HP Smart on your Windows 10 computer.
Open the Software and Drivers Support Website for your printer > Check the Box Get the App
OR
HP Printers - Using the HP Smart App (Windows 10)
NOTE: Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues
HP Smart for Windows and HP Smart Mobile
HP Printers - HP Smart: Use Smart Tasks
Reference and Resources – (More) Places to find help, solve problems, and learn how to use your Printer
Printer Homepage – “Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP ENVY 4500 e-All-in-One Printer series
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