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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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followed your  instructions powered printer off/on  and all still working ok

thank you  very much  ... from one very satisfied customer   

if the problem re-occurs i have your solution on record  many thanks  pauline:clap:

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@pauline2018

Thank you for the update,

I appreciate your time and efforts, 

 

I'm glad we could contribute to identifying and leading you towards the solution.

Do honor us by selecting accept as solution on the post that helped you the most, as it helps the community grow.

 

I must say, it's been a genuine pleasure interacting with you,

You can always click the "Thumbs Up" button to give me a Kudos,

Take care and have an awesome week ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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