No option to scan document and save it as a pdf since computer updated to Windows 10

[5532HP]

My computer updated to "Windows 10" I do not seem to have the option to save a scanned document as a pdf. The drop down menu does not give me pdf as an option.

The default setting is "photo" and there is no option to scan multiple pages into one document. This is really annoying because it was fine before and I just don't know how to change settings or even if it can be changed.

Hope someone can help me with this.

Thank you

[Dragon-Fur · Accepted solution]

@5532HP

If you have not done so, remove the exisitng printer software, download and install the Full Feature Software.

File name: EN5530_198.exe

Release details

Released: Nov 12, 2015

Version 32.3

Printer:

HP ENVY 5532 e-All-in-One Printer

Help, suggestions, and examples:

Install Full Feature Software – Printer

NOTE:  If the computer has been recently migrated to Windows 10 or if you need to re-install the printer software:

1. Create a Restore Point >
2. Download a fresh copy of the Full Feature software >
3. Remove any existing printer software from Programs and Features / Apps and Features / All Apps >
4. Restart the computer and log in >
5. Install Full Feature Software (find in your Downloads folder > Double-Click on the file) >
6. Restart the computer and log in to finish the installation

Section(s) of interest include:

• Preparation
• Extras and Optional > HP Information, Diagnostics, and Installation Help
• Create a Restore Point
• Remove Printer Software
• Download and Installation
• Restart Everything
• ...

Also:  Update your Adobe Reader DC to the latest version

Manage Print Output with Print Preview

Sections, various - including:

• Preparation

• Adobe Reader DC

  Adobe Flash

When you see a Post that helps you,

Inspires you, provides fresh insight,

Or teaches you something new,

Click the "Thumbs Up" on that Post.

Click my Answer Accept as Solution to help others find Answers.

[5532HP]

Thank you, I used the link in the response to download full feature...for my printer and I have all the options available including to safe as pdf's 

[Dragon-Fur]

@5532HP

You are welcome; I am glad installing the FFS resolved the issue for you.

Happy Printing!

When you see a Post that helps you,

Inspires you, provides fresh insight,

Or teaches you something new,

Click the "Thumbs Up" on that Post.

Click my Answer Accept as Solution to help others find Answers.