• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎10-29-2021 02:06 PM - edited ‎10-29-2021 02:07 PM

HP Recommended
Product: HP Envy Photo 7858
Operating System: Android 9.0 Pie

Hello All, 

I used to scan using the app on my Samsung 10 phone, and it was working fine, it was either scan from the feeder or the glass

 

But today it keeps telling me that "This Feature is not supported by selected printer"

 

My printer model is HP Envy Photo 7858

 

Please help me fixing this issue 

Category:
1 REPLY 1

‎11-19-2021 12:45 PM

HP Recommended

@Mohammad_Sultan

 

Welcome to the HP support community.

 

Which application are you using to scan?

Did you make a copy and check if that works fine?

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.