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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Ink Tank Wireless 419
Microsoft Windows XP

I am not able to perform photocopy of documents. Also I am not able to perform photocopy in 1:1 ratio of size .

1 REPLY 1
HP Recommended

@Ashish149 

 

Welcome to the HP Community --

 


@Ashish149 wrote:
Product: HP Ink Tank Wireless 419
Operating System: Microsoft Windows XP

I am not able to perform photocopy of documents. Also I am not able to perform photocopy in 1:1 ratio of size .


 

Copy is a function of the printer.

 

If COPY does not work at all, it might be mechanical -- Copy is not dependent on apps or software.

 

Copy does require that paper be loaded in the printer AND that the size of the paper to be used to make the copy is a match to the size of the paper on which the original document is printed.  If there is a paper size mis-match, the copy job can balk, slow down, fail, or issue odd errors at the tiny printer control panel.

 

This printer lacks a touchscreen printer control panel -- COPY is standard settings only, no resize.

 

User Guide  >> Page 49

 

Copy not working or working but not providing the settings wanted?

 

The user guide explains the basics of using Scan.

 

You cannot use HP Smart with XP (not supported) -- you can, however, install the Full Feature Software (full driver printer software) and use HP Scan.

 

Full Feature Software / Full Driver printer software

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / Install <<<

HP Ink Tank Wireless 410 series Full Software Solution 

 

After the software is installed, Restart the computer and log in.

 

======================================

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

======================================

 

General Example - HP Scan - Menu - More > Destination

9025_HP_Scan_Menu_PDF_More_Destination_99025_HP_Scan_Menu_PDF_More_Destination_9

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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HP Ink Tank Wireless 410 series  

 

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