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‎09-21-2016 12:27 PM

HP Recommended
Product: Hp Photosmart 7520

Just stated working in the office and our HP Photosmart 7520 will not copy. Used Autofeed and placing on glass. Tried color and BW. Document will show in the preview, but will be a blank page when you select copy. Tried a hard boot - same results. Printer scans just fine. Printer can get documens sent to it just fine. Just blank pages on the copy function.

 

Could there be a bulb or something burned out that is required to copy? Any suggestions? Is this something worth fixing or just getting a new printer?

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-21-2016 12:59 PM

HP Recommended

Appears more like a printing issue. Please try printing any test page from printer. If it is still blank, most likely related to ink cartridges. Try following the document below and check if this helps

 

http://support.hp.com/us-en/product/hp-photosmart-7520-e-all-in-one-printer-series/5199461/document/...

 

Although I am an HP employee, I am speaking for myself and not for HP.

*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue

View solution in original post

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2 REPLIES 2

‎09-21-2016 12:59 PM

HP Recommended

Appears more like a printing issue. Please try printing any test page from printer. If it is still blank, most likely related to ink cartridges. Try following the document below and check if this helps

 

http://support.hp.com/us-en/product/hp-photosmart-7520-e-all-in-one-printer-series/5199461/document/...

 

Although I am an HP employee, I am speaking for myself and not for HP.

*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue
Was this reply helpful? Yes No

‎09-21-2016 01:59 PM

HP Recommended

That did it. Thanks much!

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