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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎05-29-2020 10:44 PM

HP Recommended
Product: HP Laser MFP 135a
Operating System: Microsoft Windows 7 (32-bit)

I am using windows 7 (32-bit) at my personal laptop. HP_Laser_MFP_131_133_135-138_Print_Drivers_1.14_x86 has been installed but bot finding multiple pages scanning option at HP Laser MFP 135a. If I need additional software support, please advice which one should I installed.  

1 person had the same question
1 REPLY 1

‎05-29-2020 11:36 PM

HP Recommended

Hi,

The Basic Print and Scan Driver above only provide Windows image scanning and not document scanning.

 

Download and install the HP Full Feature Software below:

https://ftp.hp.com/pub/softlib/software13/printers/MFP130/HP_Laser_MFP_131_133_135-138_Full_Software...

 

See below document, check the How do I scan with HP MFP Scan software? (HP Laser printers only) > Save multiple documents or photos as a single PDF:

https://support.hp.com/nz-en/document/c03466081

 

Shlomi



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